NDIS support across the City of Willoughby
Registered NDIS provider in Willoughby
Local disability support across the City of Willoughby, from Chatswood and Artarmon to Naremburn, Northbridge and Castlecrag. Chatswood is one of the great transport hubs of the lower north shore, and a lot of our work is helping people use it, getting to appointments, study and the shops with a worker who can also speak their language.
- Registered NDIS provider (4-L7JCZ6S)
- Screened, police-checked workers
- First aid and CPR trained
- Free quote, no call-out fee
Request a call back
Tell us a little about the support you are after and a local coordinator will call you back.
Your details are only used to respond to your enquiry.
Getting around
Chatswood makes getting out easier, with the right help
Chatswood pulls the whole area together. Trains, the metro, buses and two big shopping centres meet within a couple of blocks, which makes it one of the easiest places on the north shore to get to an appointment or a class, if you have the confidence and the right support to do it.
That is where we come in. A worker can travel with you through the interchange, help you build the confidence to make the trip on your own, and get you to the medical suites, the library or the shops without the day becoming a battle with timetables.
Chatswood also has very large Chinese and Korean communities, so we match workers on language and culture wherever we can.
What we do
NDIS services we provide across Willoughby
Four core supports, at home and across the City of Willoughby. Each links to the full inclusions and pricing.
Assistance with personal activities in Willoughby
Help with showering, dressing and grooming, matched to your language, gender and cultural preferences.
Explore personal activitiesHousehold tasks in Willoughby
Cleaning, laundry and upkeep for a home or apartment, so daily life is easier to keep on top of.
Explore household tasksSocial and community participation in Willoughby
Support to get through the Chatswood interchange to a class, an appointment, a group or the shops, and to travel more confidently.
Explore participation and communityNursing care in Willoughby
Registered nurses for wound care, medication support, continence support and complex care planning, delivered at home on the lower north shore.
Explore nursing careGetting started
How support in Willoughby is set up
- 1
Tell us where you need to go
A free call about your support needs and the trips that matter, from appointments to study.
- 2
We check the funding
Your plan type and budget, and which of the supports you want the plan covers.
- 3
We match your worker
On language, gender and routine, so travel and support feel comfortable from the start.
- 4
We start and build confidence
We travel with you at first and step back as making the trip alone gets easier.
Local knowledge
Across the City of Willoughby
The council runs from busy Chatswood and Artarmon down through Naremburn to the quieter, leafier streets of Northbridge, Castlecrag, Castle Cove and Middle Cove near the water. The north is dense and transport-rich, the south and east are hilly and residential.
We plan support around that. For the hilly, bushy pockets near Middle Harbour we build in realistic travel time, and around Chatswood we make the most of the transport that is right on the doorstep.
Where we work
Suburbs we cover in the Willoughby area
We support participants across the City of Willoughby. Every suburb below has its own local page you can open.
The difference
Travel confidence, not just a lift
Anyone can drive you somewhere. The more valuable thing is helping you get to the point where you can make the trip yourself. Around Chatswood we work on exactly that, learning a route together, practising the metro, and stepping back as your confidence grows.
With large Chinese and Korean communities in the area, a worker who shares your language makes all of this easier, so we match on language and culture as well as on the practical routine of the trip.
Funding and cost
Support costs and how funding works
We charge in line with the NDIS Pricing Arrangements and Price Limits, so the rate is clear before a shift. Quotes are free, there is no call-out fee, and we go through your first invoice with you.
We support plan-managed and self-managed participants, and NDIA-managed participants where the item allows. We can explain how your own plan is managed if it is unclear.
Before you commit
Check us over before you commit
You do not have to take our word for any of this. Here is what you can verify for yourself.
A registered provider
Our NDIS provider number is 4-L7JCZ6S. You can look it up on the NDIS Commission provider register.
Screened workers
Every worker holds a current NDIS Worker Screening Check and a police check before they meet you.
Trained and current
Workers hold first aid and CPR and work to the NDIS Code of Conduct and Practice Standards.
Real reviews
Read what families say on our Google Business Profile, or leave your own once we have worked together.
Good to know
Willoughby NDIS questions we are asked most
Can you help me get to appointments around Chatswood?
Yes. Getting through the Chatswood interchange to appointments, study, groups and the shops is one of the most common things we help with, and we can build your confidence to make the trip on your own over time.
Which suburbs around Willoughby do you cover?
The whole City of Willoughby, including Chatswood, Artarmon, Naremburn, Northbridge, Castlecrag, Castle Cove and Middle Cove. Every suburb above links to its own page.
Can I have a worker who speaks Mandarin, Cantonese or Korean?
Wherever we can. Chatswood has very large Chinese and Korean communities and we match workers on language and cultural background as well as gender.
Do you help build travel confidence?
Yes. We travel with you at first and step back as it gets easier, so the goal is that you can make the trip independently rather than always needing a lift.
Are you NDIS registered?
Yes, we are a registered NDIS provider, number 4-L7JCZ6S, audited against the NDIS Practice Standards and able to support NDIA-managed, plan-managed and self-managed participants.
How soon can support start in Willoughby?
Usually within a week once your details and funding are confirmed. We give you a real start date on the first call.
Talk to a local Willoughby team about your support
Tell us where you need to get to and what would help. We will give you a straight answer and a real start date.