NDIS support across the Hornsby Shire

Registered NDIS provider in Hornsby

Local disability support for participants right across Greater Hornsby, from Waitara and Thornleigh through to the bushland and Hawkesbury river communities in the north. Personal care, help at home, community access and nursing, delivered by workers who are screened, trained and matched to how you like to be supported.

  • Registered NDIS provider (4-L7JCZ6S)
  • Screened, police-checked workers
  • First aid and CPR trained
  • Free quote, no call-out fee

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NDIS registered provider Monday to Friday, 9am to 5pm Fixed price, quoted upfront Culturally responsive support
A support worker helping a participant at home in Hornsby

Thinking of changing providers?

Changing to a local Hornsby provider is easier than most people expect

You can change your NDIS provider whenever your current support is not working, and you do not have to wait until your next plan review to do it. A lot of people stay where they are out of habit rather than choice. If shifts feel rushed, if a different worker turns up every week, or if nobody seems to know your routine, you are allowed to move.

The practical side is straightforward. Check your current service agreement for the notice period, which is often two to four weeks, tell us the date you would like to start, and we line up your first shifts so there is no gap in your support. We are happy to speak with your plan manager or support coordinator directly, so you are not left passing messages back and forth while you are trying to get on with your week.

Getting started

How we set up your support in Hornsby

  1. 1

    Tell us what you need

    A free, no obligation call. Explain what is working, what is not, and what you want more help with.

  2. 2

    We check the details

    Your plan type and budget, your goals, and the notice period on your current service agreement if you are switching.

  3. 3

    We match your workers

    Matched on language, gender, cultural background and the daily routine that suits you, not just whoever is free.

  4. 4

    Your first shift

    We start on the date you choose and adjust as we go. No call-out fee, and the rate is quoted before we begin.

Local knowledge

Support right across Greater Hornsby

Hornsby Shire is one of the larger council areas in Sydney and it changes a great deal from south to north. In the south, suburbs like Hornsby, Waitara, Asquith, Thornleigh, Normanhurst, Pennant Hills, Cherrybrook and Beecroft sit close together and are quick to reach, so rostering is simple and a worker can cover more than one visit in a run.

The north is a different job. Galston, Arcadia, Berowra and Cowan sit among bushland and acreage, and the Hawkesbury river settlements such as Brooklyn, Dangar Island, Milsons Passage and Wisemans Ferry are reached by longer drives or by water. We plan rosters around that travel so support in the rural north stays dependable and is never treated as an afterthought.

A quiet residential street in the Hornsby area

Where we work

Suburbs we cover in the Hornsby area

We support participants across the whole Hornsby local government area. Suburbs shown in green have their own page. The rest are covered from this Hornsby hub.

Has its own page Covered from this hub
AsquithBeecroftBerowraCheltenhamCherrybrookCowanMount ColahNormanhurstPennant HillsThornleighWaitaraWestleigh ArcadiaBerrileeBrooklynCanoelandsDangar IslandFiddletownForest GlenGalstonLaughtondaleMilsons PassageMount Kuring-GaiSingletons MillWisemans Ferry

The difference

Support workers matched to you, not just sent to you

Consistency is what makes support actually work. We keep the same small team around you where we can, and we match workers on language, gender and cultural background as well as on the practical routine of your day.

Many Hornsby families speak a language other than English at home. Where written information or an appointment needs it, we bring a professional interpreter and never ask a child to interpret for a parent. If you would rather your support be low key, we can arrange workers in plain clothes with no branded vehicles.

A support worker and a participant talking together at home

Funding and cost

What support costs under the NDIS

We charge in line with the NDIS Pricing Arrangements and Price Limits, so you always know the hourly rate before a shift goes ahead. Quotes are free, there is no call-out fee, and we walk you through your first invoice line by line so nothing is a surprise. We support plan-managed and self-managed participants, and NDIA-managed participants where the item allows.

Read the current NDIS pricing arrangements

Before you commit

What you can check about us before you commit

You do not have to take our word for any of this. Here is what you can verify for yourself.

A registered provider

Our NDIS provider number is 4-L7JCZ6S. You can look it up on the NDIS Commission provider register.

Screened workers

Every worker holds a current NDIS Worker Screening Check and police check before they meet you.

Trained and current

Workers hold first aid and CPR and work to the NDIS Code of Conduct and Practice Standards.

Real reviews

Read what Hornsby and Sydney families say on our Google Business Profile, or leave your own.

Good to know

Hornsby NDIS questions we are asked most

Can I switch to Ahsan Care if I already have another NDIS provider?

Yes. You can change providers at any time and you do not need to wait for a plan review. Check your current service agreement for its notice period, usually two to four weeks, tell us your preferred start date, and we arrange your first shifts so your support does not lapse in between.

Which suburbs around Hornsby do you cover?

We cover the whole Hornsby local government area. That includes Hornsby, Waitara, Asquith, Thornleigh, Normanhurst, Pennant Hills, Cherrybrook, Beecroft, Mount Colah, Berowra, Cowan and Westleigh in the south and centre, plus the rural north and the Hawkesbury river communities. The suburb list above shows which areas have their own page.

Do you support the rural and river parts of the Hornsby Shire?

We do. Galston, Arcadia, Berrilee and Forest Glen in the bushland north, and the river settlements like Brooklyn, Dangar Island, Milsons Passage and Wisemans Ferry, are all covered. Because some of these need longer travel or water access, we plan the roster around it so shifts are reliable.

Are you a registered NDIS provider?

Yes. Ahsan Care Provider is a registered NDIS provider, number 4-L7JCZ6S, which means we are audited against the NDIS Practice Standards. Registered providers can support participants whose plans are NDIA-managed, plan-managed or self-managed.

How do I pay for supports if my plan is self or plan managed?

If you are plan-managed, we invoice your plan manager directly. If you are self-managed, we invoice you and you claim through the myplace portal. Either way the rate follows the NDIS price limits and there is no call-out fee.

How quickly can support start in Hornsby?

Once we have your details and confirmed your funding, we can usually begin within a week for the southern suburbs. Support in the rural north or on the river can take a little longer to roster, and we will always give you a real start date on the first call rather than a vague promise.

Talk to a local Hornsby team about your support

Tell us what you need and when you need it. We will give you a straight answer about how we can help and a real start date.

Members of the Ahsan Care support team in the Hornsby area
0433 650 084